Yes, you can upgrade your plan anytime you want.
There is no contract. You can cancel your plan any time before the next billing date. You still have access to our premium features until the current membership expires. If you are looking for the expiry date - it’s on the settings page. There will be no refund options once any subscription plan starts.
If you choose the Creator Plan, you can always get an extension of minutes at just $2/hour.
Jupitrr uses Pexels for stock videos and images ensuring full compliance with their policies. This dedication significantly reduces the likelihood of encountering copyright issues with any content generated on our platform. Nevertheless, if you ever receive a copyright notice, we're here to assist you every step of the way.
Check out our Roadmap for the list of all the new updates coming to Jupitrr soon.
Jupitrr supports over 50 languages including Telugu, Vietnamese, Thai, French, Chinese, Hindi, Polish, Swedish, Finnish, etc.
Ensuring customer satisfaction is our priority. While we're a growing team, dedicated to addressing your needs promptly, your patience is appreciated. For swift assistance, please connect with us via email at [email protected]. Rest assured, during our operational hours, you can typically anticipate a response within 3-4 hours. We're committed to making your experience with us as seamless and satisfying as possible.
No, the old video minutes do not roll over to the next month. It resets on the next billing date.
You can find all the videos and audiograms you ever created in the “Video Library”
We strive to make video editing as easy as possible. Using Jupitrr is super easy. There is almost no learning curve for Jupitrr. And if you still face any problems, you can reach out to us and we promise you will learn to use Jupitrr in a few minutes.